In this page we describe the modalities for site management regarding personal data handling collected from the user.
Information for the processing of personal data pursuant to Article 13 of Legislative Decree 30 June 2003 no. 196 and European Regulation 679/2016.
We provide you with the necessary information regarding the purposes and methods of processing your personal data, as well as the scope of communication and dissemination thereof, the nature of the data in our possession and their contribution.
www.hotelarena.com
This information refers only to the above mentioned website, therefore it does not apply to other websites that might have been visited by the user through links on this website.
Treatment Owner
As a follow up of consulting this website, data related to identified or identifiable people may be processed. The Owner of their treatment is:
Ragione Sociale | HOTEL ARENA di Leardini Sofia |
Indirizzo | Viale delle Colonie 6 |
Città | Rimini (RN) |
C.F. / P. IVA | 02058830403 |
info@hotelarena.com |
For information about your collected personal data, the purposes and subjects for which the data is shared, please contact the Treatment Owner.
Treatment Purpose
Request for quote or Reservation Management
- Data sent through this website will be handled to answer to quote requests or information requests, to send information about the stay and services offered, to send updates about rates or dedicated offers and to offer alternative stay dates related to the initial quote request or to summarize data of possible booking confirmation.
Legal Basis of the Treatment
Owner treats Personal Data relating to the User in case of one of the following conditions subsist:
- User has given consent for one or more specific purposes;
- Treatment is necessary to implement a contract with the User and/or to implement pre-contractual measures;
- Treatment is necessary to fulfill a legal obligation for which the Owner is subject;
- Treatment is necessary to execute a task carried out in the public interest or practise of public authority for which the Owner is appointed;
- Treatment is necessary for the pursuit of Owner or Third Parties legitimate interest.
It is anyway always possible to ask the Owner to clarify the concrete legal basis of each Treatment and in particular to specify if the Treatment is based on the Law, provided for a contract or necessary to sign an agreement.
Retention Period
Data are processed and stored for the time required by purposes for which they were collected.
Therefore:
• Personal Data collected for purposes bound to the execution of a contract between the Owner and the User will be stored until the execution of the above mentioned contract will be completed.
• Personal Data stored for purposes related to the legitimate interest of the Owner will be stored until such interest is fulfilled. User can request additional information about the legitimate interest pursued by the Owner in the concerning section of this document or contacting the Owner.
When Treatment is User-consent based, the Owner can store Personal Data for a longer time, until such consent is revoked. Additionally, the Owner could be obligated to store Personal Data for a longer time in compliance with a legal obligation or by order or an Authority.
At the end of the retention period, Personal Data will be cancelled. Therefore, at the end of this due date, the right of access, cancellation, correction and the right of portability data can’t be executed anymore
Treatment Mode
Owner treats all Users Personal Data by taking appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data. Data treatment is made by computer and / or telematic tools, with organizational and logical methods strictly related to the purposes indicated. In addition to the Owner, in some cases, data may be shared with individuals involved in the business organization of the site (e.g. administrative, commercial and marketing personnel, legal department and system administrators), or external third parties (such as technical service providers, postal couriers, hosting providers, information technology companies, communication agencies) also appointed, if necessary, by Treatment Owner. The updated list of Responsibles may always be requested from Data Treatment Owner.
Place
Data is processed at Headquarters of Data Handling Owner and in any other place where parties involved in the treatment are located. For more information, you can contact the Owner.
Time
Data is processed for the time required to perform the service requested by the User, or required by the purposes described in this document, and the User may always request Data interruption or deletion.
CATEGORIES OF PROCESSED DATA
Navigation Data
Computer systems and software procedures responsible for the operations of this website can acquire, during their normal operation, certain personal data, whose transmission is implied in the use of Internet communication protocols.
These are information that are not collected in order to be related with identified data subjects, but due to their own nature they could, through elaborations and matching with data held by third parties, allow users identification.
This data category includes IP addresses or domain names of computers used any user connecting with this web site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of such requests, method used to submit a Server request, file size obtained in response, numeric code indicating the server response status (successfully performed, error, etc.) and other parameters related to the operating system and the user’s computer environment.
This data is used solely to extract anonymous statistical information about website use, as well as to check its proper functioning.
Data supplied voluntarily by the user
The optional, explicit and voluntarily e-mail sending from users to addresses mentioned on this website, involves the subsequent acquisition of sender e-mail address, as well as any other personal information contained in the email sent by users to meet their requests.
Personal information provided by users submitting requests or enrolling to services offered by this website, will only be used for the purpose of performing the required service.
Such data may also be used for the pursuit of the following purposes:
A) customer relationship management;
B) carrying out business activity of the holding company;
C) other objectives related to the activity carried out by data owner (eg: offering new services and / or products, even if not strictly related to the services requested by the person concerned, customer satisfaction researches, etc.) .
Data Subjects’ Rights
We wish to inform you that the European Regulation recognizes certain rights, including access and rectification rights, or cancellation or limitation or opposition to processing rights, as well as data portabilità right, if and as applicable (Articles 15 to 22 of EU Regulation No. 679 of 2016). You can also submit a complaint with the supervisory authority, in accordance with the procedures established by current legislation.
For any further information, and to assert the rights recognized by European Regulation, you can contact the data Owner.
Cookies Policy
Extended information on the use of cookies in accordance with the provision of the Privacy Guarantor No. 229 of 8 May 2014, for those who interact with this website.
This document provides users of the site with some information on the cookies used and how to manage them.
What Cookies are
Cookies are small text files that are placed on your computer by websites that you visit. Websites use cookies to help users navigate efficiently and perform certain functions.
Cookies that are required for the website to operate properly are allowed to be set without your permission. All other cookies need to be approved before they can be set in the browser.
You can change your consent to cookie usage at any time on our Privacy Policy page.
Strictly necessary
Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.
Performance cookies
Performance cookies are used to see how visitors use the website, eg. analytics cookies. Those cookies cannot be used to directly identify a certain visitor:
Targeting Cookies
Targeting cookies are used to identify visitors between different websites, e.g. content partners, banner networks.
These cookies can be used by companies to profile visitors’ interests or show relevant ads on other websites.
Unclassified cookies
Unclassified cookies are cookies that do not belong to any other category or are in the process of categorization.
Cookie Lifetime
Some cookies (session cookies) remain active only until the browser is closed or the logout command is executed. Other cookies “survive” when the browser is closed and are available on subsequent visits by the user. These cookies are called persistent and their duration is fixed by the server when they are created.
The expiry date of each individual cookie can be seen in the ‘cookie list’ table.
Cookie List Table
Third-party profiling cookies
The website may make use of third-party targeting or profiling cookies.
These are cookies used to track the user’s web browsing and create profiles on their tastes, habits, choices, etc.
With these cookies, advertising messages can be delivered to the user’s device in line with the preferences already expressed by the user when browsing online.
These cookies can exchange information and track the navigation of the user who is registered to one of the services present. Below are more details on third party cookies
Google Analytics Cookies
The website uses Google Analytics. This is a web analytics service provided by Google Inc. (“Google”) that uses cookies that are stored on the user’s computer to allow statistical analysis in aggregate form regarding the use of the website visited.
The personal data collected will be used for the personalisation of advertisements and the cookies may be used for personalised and non-personalised advertising.
How Google uses information provided by apps or sites that use its services: https://policies.google.com/technologies/partner-sites?hl=en
For Google’s privacy policy, we refer to the following address: https://policies.google.com/privacy
Google Ads Cookies
The site may use the Google ADS programme with remarketing functionality and conversion tracking, a statistical service provided by Google Ireland Limited that links data from the Google Ads ad network with actions taken within this website.
Both technical and profiling cookies are released for this purpose. Both are cookies managed by Google Inc.
Users can disable Google cookies in the settings of their Internet browser: https://support.google.com/google-ads/answer/32050?hl=en&sjid=9510166476533285131-EU
How Google uses information provided by apps or sites that use its services: https://policies.google.com/technologies/partner-sites?hl=en
For Google’s privacy policy, we refer to the following address: https://policies.google.com/privacy
Facebook Ads Cookies
The website may use Facebook Ads cookies (Facebook pixel) (Meta Platforms Ireland Limited) to monitor the performance of Facebook Ads campaigns, conversion tracking and possible remarketing actions.
The Facebook Ads conversion tracking (Facebook pixel) is a statistics service provided by Facebook, Inc. that links data from the Facebook ad network with actions taken within this website. The Facebook pixel monitors the conversions that can be attributed to Facebook Ads, Instagram and the Audience Network.
For Facebook’s privacy policy, please refer to the following address: https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0
Display of content from external platforms
This kind of service makes it possible to display content hosted on external platforms directly from the pages of this Website and to interact with them.
The site may incorporate third-party widgets that involve the installation of both technical and profiling cookies.
If such a service is installed it is possible that, even if Users do not use the service, it may collect traffic data relating to the pages where it is installed.
Google Maps Widget (Google LLC)
Google Maps is a map display service operated by Google LLC, which enables this Website to integrate such content into its pages.
How Google uses information provided by apps or sites that use its services: https://policies.google.com/technologies/partner-sites?hl=en
For Google’s privacy policy, we refer to the following address: https://policies.google.com/privacy
YouTube Video Widget (Google Ireland Limited)
YouTube is a video content viewing service operated by Google Ireland Limited that allows this Website to integrate such content into its pages.
Through this Service, this Website may collect Data directly or indirectly on or from the User’s devices, including through the use of Tracking Tools.
Data collected through the Service may also be used to help third parties display customised advertisements based on your interests.
How Google uses information provided by apps or sites that use its services: https://policies.google.com/technologies/partner-sites?hl=en
For Google’s privacy policy, we refer to the following address: https://policies.google.com/privacy
Interaction with social media and external platforms
This kind of service enables interaction with social media, or other external platforms, directly from the pages of this Website.
Social buttons are those particular ‘buttons’ on the site that depict social media icons (e.g. Facebook and Twitter) and allow users who are browsing to interact with a ‘click’ directly with social platforms.
The site may incorporate third-party widgets that involve the installation of both technical and profiling cookies.
Below are the links where the user can view the privacy policy concerning the management of data by Social Media.
For more information, including on deactivating these cookies, please consult the following links:
Facebook: https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0
Instagram: https://help.instagram.com/1896641480634370
Tripadvisor: https://tripadvisor.mediaroom.com/IT-policy-sui-cookies
Data provided voluntarily by the user
The optional, explicit and voluntary sending of e-mail to the addresses indicated on this site, or the filling in of forms, entails the subsequent acquisition of the sender’s address, which is necessary in order to reply to requests, as well as any other personal data included in the message by the customer.
Disabling Cookies
Notwithstanding to what has been stated above regarding cookies that are strictly necessary for browsing, the user can delete other cookies through the functionality made available for this purpose by the Data Controller in this information notice or directly through the browser.
Each browser has different procedures for managing the settings. The user can obtain specific instructions through the links below.
It is also possible to deactivate third-party cookies by means of the methods made available directly by the third-party company responsible for such processing, as indicated in the links given in the “third-party cookies” section
For information on the cookies stored on your terminal and to deactivate them individually, please refer to the link: https://www.youronlinechoices.com/it/le-tue-scelte
Privacy Policy Amendments
Owner of Treatment has the right to make amends to this privacy policy at any moment, by giving publicity to Consumers on this page. Therefore, it is recommended to consult this page very often. In case of non-acceptance of this privacy policy changes, user is obliged to stop the use of this website and can ask Personal Data Treatment Owner to cancel his/her personal data.
Unless otherwise stated, former version of Privacy Policy will apply to Personal Data collected to that moment.
Information about this Privacy Policy
Data Treatment Owner is responsible for this Privacy Policy.